Shop Policies

Payment Policy

1. **Deposit:** Most rental companies require a deposit to cover any damages or late fees. This is usually refunded upon returning the gear in good condition.



2. **Rental Fees:** The rental fee itself can vary depending on the type of gear and the duration of the rental. Some companies offer hour1. **Deposit:** Most rental companies require a deposit to cover any damages or late fees. This is usually refunded upon returning the gear in good condition.



2. **Rental Fees:** The rental fee itself can vary depending on the type of gear and the duration of the rental. Some companies offer hourly, daily, or weekly rates.



3. **Late Fees:** Be aware of any late fees if you exceed the agreed-upon rental period. These fees can accumulate quickly, so it's essential to return the gear on time.



4. **Cancellation Policy:** Check the company's cancellation policy in case your plans change. Some companies may offer partial or full refunds depending on how far in advance you cancel.



5. **Payment Methods:** Make sure you're aware of the accepted payment methods. Most companies accept credit/debit cards, but some may also accept cash or alternative payment platforms.



6. **Terms and Conditions:** Always read and understand the rental agreement, including any terms and conditions, before making payment. This ensures you're aware of your responsibilities and rights as a renter
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Delivery Policy

1. **Standard Delivery:** We offer standard delivery to your specified address within India for a flat fee. Delivery times may vary depending on availability and location.



2. **Express Delivery:** Need your gear in a hurry? Opt for our express delivery service for faster shipping at an additiona1. **Standard Delivery:** We offer standard delivery to your specified address within India for a flat fee. Delivery times may vary depending on availability and location.



2. **Express Delivery:** Need your gear in a hurry? Opt for our express delivery service for faster shipping at an additional cost.



3. **Pickup Option:** Alternatively, you can choose to pick up your rental gear from our location during our business hours. This option is free of charge.



**Delivery Fees:**

- Standard Delivery: ₹100 fee)

- Express Delivery:₹150(additional fee)



**Delivery Times:**

- Standard Delivery: [insert estimated delivery time frame]

- Express Delivery: [insert estimated delivery time frame]



**Delivery Process:**

1. **Reservation:** Place your gear rental reservation through our website or by contacting our customer service team.

2. **Delivery Address:** Provide us with your delivery address during the reservation process.

3. **Confirmation:** We will confirm your reservation and delivery details via email or phone.

4. **Delivery:** On the scheduled delivery date, our team will deliver the gear to your specified address or have it ready for pickup at our location.

5. **Return:** After your rental period ends, please return the gear to our location or arrange for pickup if applicable.



**Important Notes:**

- Delivery availability may be subject to change based on demand and seasonal factors.

- Additional charges may apply for deliveries outside our standard delivery area.

- Please ensure someone is available to receive the delivery during the scheduled timeframe to avoid delays or missed deliveries.

- For express delivery, orders must be placed by [insert cutoff time] to guarantee same-day delivery.



**Contact Us:**

If you have any questions or special requests regarding our delivery policy, feel free to contact our customer service team at sampark@camprentals.in
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Refund Policy

1. **Cancellations**:

- We offer full refunds for cancellations made 2 days prior to the rental start date.

- Cancellations made within 2 days of the rental start date will incur a 10% cancellation fee.

- No refunds will be issued for cancellations made on the day of the rental start da1. **Cancellations**:

- We offer full refunds for cancellations made 2 days prior to the rental start date.

- Cancellations made within 2 days of the rental start date will incur a 10% cancellation fee.

- No refunds will be issued for cancellations made on the day of the rental start date or for no-shows.



2. **Refund Process**:

- Refunds will be processed within [N] business days after the cancellation request is approved.

- Refunds will be issued to the original payment method used for the booking.



3. **Damaged or Defective Equipment**:

- If the rented equipment is found to be damaged or defective upon receipt, please contact us immediately for a replacement or refund.

- Documentation, such as photos or videos, may be required to process a refund or replacement.



4. **Refund Eligibility**:

- Refunds are subject to approval and may be denied if the cancellation does not meet the specified terms and conditions.

- Refunds are not provided for early returns or unused rental periods.



5. **Exceptions**:

- In exceptional circumstances, such as natural disasters or government-mandated lockdowns, we reserve the right to adjust our refund policy accordingly.

- Any changes to the refund policy will be communicated to customers via email or through our website.


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