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Shop Policies

Payment Policy

Full payment is required in advance for all bookings.



A booking is confirmed only after successful payment.



We accept secure payments through UPI, Credit/Debit Cards, and Net Banking.



If the payment fails, the booking will be automatically cancelled.



After successful payment, the receiptFull payment is required in advance for all bookings.



A booking is confirmed only after successful payment.



We accept secure payments through UPI, Credit/Debit Cards, and Net Banking.



If the payment fails, the booking will be automatically cancelled.



After successful payment, the receipt and booking details will be sent via SMS or Email.



Any security deposit (if applicable) will be refunded after the product is returned in proper condition.
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Delivery Policy

Vendor must deliver orders on time and in good condition.



Customer confirmation or signature should be obtained upon delivery.



Items not available for shipping must be delivered to the vendor’s location for the customer to pick up.



Late or failed delivery may result in withholding of Vendor must deliver orders on time and in good condition.



Customer confirmation or signature should be obtained upon delivery.



Items not available for shipping must be delivered to the vendor’s location for the customer to pick up.



Late or failed delivery may result in withholding of payout.



Shipping or logistic costs are the vendor’s responsibility.



Platform reserves the right to verify delivery status.
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Refund Policy

Platform service fees and commissions are non-refundable once a booking is confirmed.



Refunds to customers (if applicable) will be deducted from the vendor’s next payout.



If a vendor cancels a confirmed booking, the full refund will be issued to the customer, and no payout will be made fPlatform service fees and commissions are non-refundable once a booking is confirmed.



Refunds to customers (if applicable) will be deducted from the vendor’s next payout.



If a vendor cancels a confirmed booking, the full refund will be issued to the customer, and no payout will be made for that order.



In case of product damage or customer disputes, refunds will be handled as per platform guidelines.



Security deposits collected by the vendor must be refunded promptly after inspection.



The platform reserves the right to adjust any refunds, penalties, or charges from future vendor payments.


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